Moving Registrations Across Programs/Seasons

Administrators are able to move registrations across programs/seasons seamlessly within Program Registration without having to refund and re-register players.

Once a registration has been created in one season, the Administrator can log into the System and transfer that registrant to a different existing season.

Within the Registration Order History, Administrators have the ability to edit the Registration Info for Registrants and/or Volunteers

 

When editing the information, the Administrator can choose a new Destination Program and Season.

If Teams have already been created within Registration Management, Admins can also select from available Groupings and Teams when transferring a registrant.

 

The System auto-generates a "map" that matches the existing Item IDs from the original completed registration form to the new season's questions. If the Item ID from the original season matches the Item ID for the destination season, the fields will link and appear in grey.

For example, when asked for "Shirt Size?" on the original season's registration form, the registrant responded "Small." The System will automatically locate the identical/similar question on the new season's form with the same Item ID ("Shirt Size?") and match the response ("Small"). 

However, if a question was asked on the completed form and was not addressed on the new season's form, the question will be highlighted and the Administrator must decide whether to "Orphan" or "Delete". 

A question should be set to Orphan when the current season's answer is relevant to the destination season. Selecting Orphan will create a new column under the destination season's Registration Management. Any field that cannot be mapped will default to Orphan.

If the question is set to Delete, that current data will not be transferred to the destination season.

 

If a registrant and volunteer are placed on the same order and the Administrator moves one to a new season, a pop-up reminder will appear prompting the Administrator to also move the associated record.